Privacy Policy
Effective Date: 1/1/2026
Business Name: Virtu Interactive
Website: https://virtuinteractive.com
Contact Email: regina@virtuinteractive.com
Virtu Interactive (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and disclose information when you visit our website or use our services.
Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Business name
- Service inquiries submitted through contact forms
- SMS opt-in consent information
- Payment information (processed securely by third-party providers)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Referring website
- Cookies and usage data
SMS Opt-In Information
When you opt in to receive text messages from Virtu Interactive, we collect:
- Your phone number
- Date and time of opt-in
- Method of consent (form submission, verbal consent, etc.)
Messaging may include customer care, service updates, and review requests related to your interaction with our services.
We may send SMS text messages including appointment reminders and follow-up messages to users who have opted in via our website contact form or landing page.
How We Collect Information
We collect information through:
- Website contact forms
- Service intake forms
- Appointment scheduling tools
- CRM systems
- SMS opt-in forms
- Email communications
- Cookies and tracking technologies
How We Use Your Information
We use collected information to:
- Respond to inquiries
- Deliver website and marketing services
- Provide AI receptionist and missed-call text-back services
- Send service-related SMS communications
- Improve website performance
- Process payments
- Maintain legal and regulatory compliance
We do not sell, rent, or trade your personal information.
SMS Communications & Mobile Data Protection
If you opt in to receive SMS messages, you agree to receive service-related communications such as appointment reminders, support messages, and updates.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Consent Communication
Phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
If you consent to receive SMS messages from Virtu Interactive, you may receive conversational text messages related to customer support, appointment reminders, and service communication. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.
Information Sharing & Third Parties
Virtu Interactive does not share customer opt-in information with affiliates or third parties for marketing purposes.
We may share limited information with trusted providers strictly to operate our business, such as:
- Payment processors
- CRM and automation platforms
- SMS aggregators and messaging providers
- Website hosting companies
- Analytics providers
These providers are required to protect your information and use it only to provide services on our behalf.
We do not sell or distribute lead information.
Cookies & Tracking Technologies
We use cookies and tracking technologies to:
- Improve user experience
- Analyze website traffic
- Measure performance
- Enhance service functionality
You may disable cookies in your browser settings, but certain features of the site may not function properly.
Data Security
We implement reasonable technical and administrative safeguards including:
- Secure CRM systems
- SSL encryption
- Access control restrictions
- Secure hosting providers
While no system is completely secure, we take appropriate steps to protect your data.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw SMS consent
- Opt out of email communications
To make a request, contact us at: regina@virtuinteractive.com
Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date.
Contact Information
Virtu Interactive
Email: regina@virtuinteractive.com
Website: https://virtuinteractive.com